All orders are shipped from Rome, Italy and delivered in 1-2 business days. Please allow an extra 1-2 business days for order processing.

You can track the status of your shipment from the Track Your Order page.

You can track the status of your shipment from the Track Your Order page.

If you have any questions or concerns, please reach out to us via one of the following support channels.
For order related inquiries, please provide as much detail as possible.

Our support team is active every day from 9 AM to 5PM UTC.

• DM @blessycom on Instagram
• Message Blessy on Facebook
• Email: [email protected]

We understand that everyone’s wellness journey is unique. If you don’t see the results you were hoping for with our products, simply reach out to our customer support for a full refund.

We’ll ask you to complete a short questionnaire about your experience so we can learn and improve our products. Once we receive your completed form, we’ll process your full refund within 5 working days—no need to return the product.

Thank you for trusting us with your skincare journey. We’re here to support you every step of the way! 💛

Blessy is based in Rome, Italy.

Yes! Our Rome location is open every business day from 9 AM to 5 PM. Please contact us to visit!

Unfortunately, discount codes cannot be applied retrospectively after an order has been placed.

Most in-stock items ship directly from our shop in Rome, Italy.

In case of limited stock, orders are being shipped from our overseas warehouses using Fedex and DHL.

We are unable to cancel an order after it’s been placed, as they are sent to our warehouse for processing within minutes of being placed.

Because orders are sent for processing within minutes of being place, we are unable to make any changes to your order once you’ve hit the ‘order now’ button, this includes the following:

1. Changing the item or size
2. Delivery/billing address
3. Adding items to your order
4. Shipping method

If you've entered the wrong information during checkout, please contact us immediately!

In the unlikely event you have received the wrong item, please contact us immediately with the following information to ensure that we can get this resolved for you quickly & efficiently:

1. Your order number
2. The name of the item you did not receive
3. The name of the item you received
4. A clear photograph of the item you have received.

Once we’ve received the above info, our Customer Success team will get this sorted for you as soon as possible!